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Ways to trade and invest · Guide 5 of 11

Robo-Advisers and Ready-Made Portfolios Explained

The short version

A robo-adviser is an online service that asks you some questions about your goals and how much risk you can handle, then puts your money into a ready-made mix of funds and looks after it for you. Ready-made portfolios from investment platforms, and single all-in-one funds, do much the same job. They suit people who want to invest but don’t want to choose investments themselves.

You get
A managed mix of funds chosen for your risk level
Typical costs
Management fee (often 0.15% to 0.75%) plus fund charges
Can you lose more than you put in?
No
Risk
Medium
  • You choose a risk level, from cautious to adventurous; the service chooses the funds.
  • Your money usually goes into low-cost index funds or ETFs holding shares and bonds.
  • The service rebalances for you, topping up whatever has fallen behind so your mix stays on target.
  • You pay for the convenience, typically a management fee on top of the fund charges.
  • The value still rises and falls with markets. Choosing a cautious level reduces the swings but doesn’t remove them.

How it works

You sign up online and answer questions such as: what are you saving for, when will you need the money, and how would you feel if your investments fell 20% in a year? Based on your answers, the service suggests a portfolio. A portfolio is simply the full collection of things you own.

A cautious portfolio might hold mostly bonds and some shares. An adventurous one might be almost all shares. The service buys the funds, reinvests any income and rebalances every so often. You can usually add money monthly and check everything in an app1.

Similar options without the app: multi-asset funds in the UK and Europe hold a fixed mix of shares and bonds in one fund, and target-date funds in the US gradually shift from shares to bonds as a chosen year approaches, usually your retirement.

What it costs

  • Management fee: what the service charges for choosing and running your portfolio, often 0.15% to 0.75% a year.
  • Fund charges: the underlying funds’ own fees, often another 0.1% to 0.3%.
  • Total cost: add them up. A total of 0.5% to 1% a year is common; on £10,000 that’s £50 to £100 a year.

Compare that with buying one global index fund yourself for about 0.2% in total. The extra is what you pay for having choices made and rebalancing done for you. For some people that’s worth it; for others it’s money they could keep.

The risks

  • Market risk: your portfolio falls when markets fall, whichever service you use.
  • Picking the wrong risk level: if you choose “adventurous” and then panic and sell in a crash, you lock in the losses. Be honest in the questionnaire.
  • It isn’t full financial advice: many services only manage your investments and don’t look at your whole situation, such as debts, pensions or tax. Check what you’re actually getting.
  • Provider risk: some smaller services have closed or been sold. Your investments should be held separately and passed on, but it can be a hassle.

Robo-adviser or a financial adviser?

A financial adviser (spelled financial advisor in the US) is a person who looks at your whole situation, not just your investments. That can include your pension, debts, tax, insurance and plans such as retiring early or helping children through university. A robo-adviser only manages the money you put into it.

A human adviser usually costs more. Common charges are a fixed fee for a one-off plan, or a yearly percentage of the money they manage for you. Advice can be worth paying for when your situation is complicated: a large pension to move, an inheritance, running your own business or getting close to retirement.

Check that any adviser is properly regulated before you share details or money:

  • UK: look them up on the FCA register3. “Independent” advisers can recommend products from across the market. “Restricted” ones can only recommend a limited range.
  • US: check them on the SEC’s Investment Adviser Public Disclosure site4 or FINRA BrokerCheck5, and ask whether they act as a fiduciary, meaning they’re required to put your interests first.
  • Elsewhere: use your national regulator’s register, such as ASIC’s in Australia.

Rules where you live

Products, protections and tax rules differ from country to country. Here’s a summary for the main English-speaking markets. Always check your own regulator for the latest position.

UK
Robo-advisers must be FCA-authorised. Most offer ISA, junior ISA and pension (SIPP) versions. FSCS protection of up to £85,000 can apply if the firm fails2.
US
Robo-advisers are registered investment advisers, regulated by the SEC or state regulators, and owe you a duty to act in your interest1. Most offer IRAs as well as taxable accounts.
EU
Digital wealth managers are authorised under EU MiFID rules by your national regulator. Products and tax wrappers differ from country to country.
Australia
Robo-advisers need an Australian Financial Services licence from ASIC. Your superannuation fund may already invest your retirement savings in a ready-made mix like this.
Canada
Robo-advisers are registered as portfolio managers with provincial regulators, and many are CIRO members. TFSA and RRSP accounts are widely offered.

Who it tends to suit

Tends to suit

  • Beginners who want to start investing without choosing funds.
  • People who know they’d be tempted to tinker and want something hands-off.
  • Regular monthly savers.

Think twice if

  • People happy to buy one or two global index funds themselves, who could save on fees.
  • Anyone who needs advice on their whole financial picture; that needs a regulated financial adviser.

How to get started safely

  1. Check the provider on your regulator’s register.
  2. Compare the total yearly cost (management fee plus fund charges) rather than the headline fee alone.
  3. Answer the risk questions honestly, thinking about how you’d really feel in a bad year.
  4. Use a tax-free or pension account if one is available.
  5. Set up regular contributions and avoid switching risk levels after every market move.

Words in this guide

Robo-adviser
An online service that builds and manages an investment portfolio for you based on a questionnaire.
Portfolio
All the investments you own, taken together.
Rebalancing
Buying and selling to bring your mix of investments back to its target.
Multi-asset fund
A single fund that holds a set mix of shares, bonds and sometimes other assets.
Target-date fund
A fund that becomes more cautious as a chosen year approaches.
Risk level
How much your portfolio is likely to rise and fall, usually linked to how much is in shares.

Frequently asked questions

Are robo-advisers good for beginners?

They’re one of the easiest ways to start, because the hard choices are made for you and the portfolios are usually built from low-cost funds. The trade-off is a higher total fee than doing it yourself.

Can I lose money with a robo-adviser?

Yes. Your portfolio is invested in markets and will fall when they do. A cautious portfolio usually falls less, but nothing is guaranteed.

Do I need a financial adviser to start investing?

Not for most beginners. A cheap index fund or a robo-adviser covers the basics for many people. Paying for advice makes more sense when there’s a lot at stake or several things to fit together, such as pensions, tax and property.

Robo-adviser or ETF: which is cheaper?

Buying a broad ETF yourself is almost always cheaper. A robo-adviser adds a management fee for choosing, rebalancing and running everything for you.

Sources and further reading

Numbers in the guide, like 1, point to these sources. Rules, fees and tax change, so check the latest version before you act.

  1. Investor Bulletin: Robo-Advisers. Investor.gov (SEC).
  2. Investments: what we cover. Financial Services Compensation Scheme (FSCS).
  3. The Financial Services Register. Financial Conduct Authority.
  4. Investment Adviser Public Disclosure. U.S. Securities and Exchange Commission.
  5. BrokerCheck. FINRA.

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